FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product as shown in the picture. We take great care to ensure that our images accurately represent the product, so you can trust that what you see is what you'll get. If you have any concerns or specific questions, feel free to reach out!
You can view your sales receipt in the confirmation email that was sent to you after your purchase. If you can't find it, please check your spam folder or contact our customer service, and we'll be happy to resend it to you
1. Contact us: you can contact our customer service team directly at +8613326941106 at any time, and we will provide you with return assistance.
2. Online Returns: Log in to your account, find your order details, click ‘Apply for Returns’, and follow the system prompts to complete the return application.
3. Professional guidance: If you have any questions, you can also contact our professional customer service staff, who will provide you with detailed guidance to ensure a smooth and worry-free return process.
Yes, we do plan to restock the items indicated as "out of stock." However, restocking times may vary depending on the product. Please let us know which specific items you're interested in, and we’ll provide you with an estimated restock date.
Where can I ship my order to?
We can ship to multiple countries and regions. At checkout, you can select your shipping destination from the available options. If your country is not listed, please contact our customer support team for assistance by emailing molayes.trade@gmail.com.
Note: Delivery times and costs may vary by destination.
